Faq

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Frequently Asked
Question

What is awwwEX?

awwwEX stands for  Gifting Experience Platform. It is a platform that allows companies to purchase and personalize gifts for their employees and channel partners. The platform includes personalization options with AR and AI, tracking expenses, managing the gifting process, scheduling gifting campaigns, and integration with various corporate systems such as HRMS and rewards platforms

What are the pricing models offered by awwwEX?

awwwEX offers two pricing models: Annual Subscription and Committed Transaction Value. With the Annual Subscription model, you pay a predefined annual fee for access to our platform and it includes a limit on the number of AR campaigns that can be launched. With the Committed Transaction Value model, you commit to a predefined amount of money to be spent via our platform and it includes unlimited support for AR campaigns.

How does the AR experience work?
The AR experience is built into the platform, allowing you to personalize the gifts you purchase with AR animations and images. The AR experience can be activated during the unboxing process by scanning a QR code or visiting a designated website.
How does the AI work?

The AI in awwwEX is used to generate unique wrapping designs for the gifts you purchase on the platform. The AI takes user inputs such as the recipient’s name, occasion, and gift preferences into account to create a personalized wrapping design.

Can I use my rewards points or purchase order to pay for gifts on awwwEX?

Yes, awwwEX integrates with corporate systems such as HRMS and rewards platforms, allowing you to use your rewards points or purchase order to pay for gifts on the platform.

How does awwwEX integrate with Slack or Teams?

awwwEX can be integrated with Slack or Teams, allowing you to interact with the platform via bot prompts. This allows you to easily schedule gifting campaigns and personalize gifts, all within your company’s collaboration tool.

Can I get a custom quote for awwwEX?
Yes, please contact us for a personalized quote based on your company’s specific needs. Our team will work with you to determine the best pricing model for your company and provide a customized quote.
What types of gifts can I purchase on awwwX?

awwwEX offers an exhaustive range of merchandise and gift cards, including but not limited to, electronics, home appliances, fashion, accessories, and more. You can find a wide variety of gifts on the platform that can be personalized with AR and AI.

Can I use awwwEX for gifting to channel partners?

Yes, awwwEX can be used for gifting to channel partners as well as employees. Gifting Campaigns  allows you to personalize gifts, track expenses, and manage the gifting process for both employees and channel partners.

How do I track my gifting expenses on awwwEX?

awwwEX includes a feature for tracking expenses, allowing you to monitor your gifting budget and keep track of your gifting expenses.

Can I schedule gifting campaigns in advance on awwwEX?

Yes, awwwEX includes a feature for scheduling gifting campaigns in advance, allowing you to plan and organize your gifting activities effectively.

Are there any limits on the number of gifts that can be purchased on awwwEX?

The number of gifts that can be purchased on awwwEX depends on the pricing model you choose. The Annual Subscription model includes a limit on the number of AR campaigns that can be launched, whereas the Committed Transaction Value model includes unlimited support for AR campaigns.

What if I need help using awwwEX?

awwwEX has a dedicated support team that is available to assist you with any questions or issues you may have. You can contact the support team via email, phone, or live chat for assistance.